Customer Return and Exchange Policy
Your online purchase may be returned to to our distribution center by Mail,
Returns are allowed within 10 days from the purchase (shipment) date and exchanges within 10 days of the purchase (shipment) date for jewelry, and within 10 days from the purchase (shipment) date for other item of our Fashion Brand must be in good condition with all original accessories. Jewelry,Bags,Watches must be unworn, unaltered and in original condition to be accepted for return or exchange.
we strive to provide each and every Customer with an experience that makes them feel confident in their purchase. We hope your selection brings you many years of enjoyment. However, if for any reason you are dissatisfied with your purchase, you may return your item based on our current Return and Exchange Policy.
Returns are allowed within 10 days from the purchase date and exchanges within 10 days of the purchase date for jewelry, and within 10 days from the purchase date for watches,Bags,Life Style Items,
JEWELRY MUST BE IN GOOD CONDITION WITH ALL ORIGINAL ACCESSORIES.
JEWELRY,BAGS,WATCHES MUST BE UNWORN, UNALTERED AND IN ORIGINAL CONDITION TO BE ACCEPTED FOR RETURN OR EXCHANGE. ALL PACKAGING, I AS APPLICABLE, MUST BE INCLUDED WITH THE RETURN OR EXCHANGE OF A WATCH,OR JEWELRY BRAND INTEMS,IN BOX.
CASH REFUNDS ARE ISSUED TO THE ORIGINAL PURCHASER WITH ORIGINAL SALES RECEIPT.
CASH REFUNDS OVER $200 ARE MADE BY CHECK ISSUED BY SPLASH IN 21 DAYS.CHARGE CREDITS ARE ISSUED TO THE ORIGINAL PURCHASER ON THE ACCOUNT TO WHICH THE ITEM WAS CHARGED.
Set Up/Pop up Shop or Sales Stores which sell our Brand,These items may NOT be returned by mail to our distribution center,but Return to Sore or Pop Up Shop .
If you purchased your item online, you can return the item by mail.
Returns to the store must include the original packing slip with the item. If you no longer have the packing slip, bring a copy of your ship confirmation email or online purchase receipt displayed during checkout.
All products must be returned in good condition, in original boxes, and with all paperwork & original accessories to ensure a full credit.
The online store associate will process your return. Refund will be credited to the same form of payment in your original purchase. Please allow 15-up to 30 days for the credit to appear on your billing statement. Please note that your original shipping and handling or other additional costs will not be refunded, unless you received a damaged, defective, or incorrect item.
Return By Mail:
Treasure Box Fashion By (Ruff)- (Ashraf Farrag)
P.O. BOX 402891-Miami Beach - Florida 33140-U.S.A